SHIPPING POLICY
All orders placed on our website, syyla has a transparent and clear shipping policy without any special exceptions. Just because shipping is free, it doesn't mean that it should take a long time. syyla understands that getting your items quickly is important to you, so we make every effort to process your order quickly.
We are committed to deliver your order accurately, in good condition, and always in time promised by us in our website.
syyla operates on a pure market place model. This means that we do not store sellers stock of goods with us, either directly or indirectly. Once the order is placed by the buyer, the seller’s themselves pack the product and ship it directly to the buyers through our designated courier partners chosen on the basis of their logistic strength or through other courier/postal options; based on the location of the buyer. This is done to ensure that the delivery time is kept the lowest as possible for the buyer.
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Unless otherwise specified, we offer FREE Shipping (specified on the Product detail page) on all products ordered through www.syyla.com |
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Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders. |
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We make our best efforts to ensure that our sellers ship each item in your order within 2-3 working days of the order. However in some cases, sellers may take longer time, up to 5 working days, to ship the order as they may have to make/ procure it from their suppliers. |
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We ensure that the sellers ship on all week days (Monday to Saturday), excluding public holidays. |
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To ensure that your order reach you in the fastest manner in time and in good condition, we have tied up with reputed courier companies and India Post, so that our sellers can use them for shipping of ordered goods to you wherever you are located in place even though very interior part of India. We ensure that our sellers either ship your orders through a reputed courier company that has logistic strength in your location or use the India Post to serve you efficiently. We shall be updating you of the shipment details until the said ordered product reaches you. You can also track your ordered product online at the links that will be provided to you for your shipment. |
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While we shall ensure strive to ship all items in your order together. This may not always be possible due to the fact that the orders placed by you would be from different sellers located in different places. |
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If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to accept of the package, and log on to Returns option in My page and mention your order reference number and details within 48 hours of initiating the delivery. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. |
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You may track the shipping status of your order on our website, by clicking at Track your Order section. |
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Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. |